Privacy Policy
Trade Skills Hub Academy
Last Updated: 26/05/2026
Trade Skills Hub Academy respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit Trade Skills Hub Academy or use our products and services.
Who We Are
Trade Skills Hub Academy provides:
- Digital educational resources
- Vocational learning materials
- Business guides
- Digital tools and applications for tradespeople
If you have any questions about this policy, please contact:
Email: support@tradeskillshubacademy.com
Information We Collect
We may collect and process the following information:
Information You Provide
Including:
- Name
- Email address
- Billing details
- Account information
- Messages submitted through contact forms
- Support enquiries
Automatically Collected Information
When you use the website, certain technical data may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Website usage statistics
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information to:
- Provide products and services
- Process purchases
- Deliver digital downloads
- Provide customer support
- Improve website functionality
- Communicate important service updates
- Send marketing communications (only where permitted)
- Monitor website security and prevent misuse
Marketing Communications
We may occasionally send:
- Product updates
- Educational content
- Service announcements
- Promotional information
You can unsubscribe from marketing communications at any time using the unsubscribe link included in emails.
We will never sell your personal information to third parties.
Payments
Payments are processed securely through third-party payment providers.
Trade Skills Hub Academy does not store full payment card details.
Please refer to the relevant payment provider’s privacy policy for further information.
Cookies
This website may use cookies and similar technologies to:
- Improve website performance
- Analyse visitor behaviour
- Remember preferences
- Support website functionality
You can control or disable cookies through your browser settings.
Sharing Your Information
We may share limited information with trusted third-party service providers where necessary to operate the business, including:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Analytics services
We only share information necessary for those services to function.
We do not sell personal data.
Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Misuse
- Disclosure
- Loss
- Alteration
However, no internet-based service can be guaranteed completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Your Rights (UK GDPR)
Under UK data protection law, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Object to certain processing activities
- Request restriction of processing
- Withdraw consent where applicable
Requests can be submitted using the contact information provided below.
Third-Party Links
This website may contain links to external websites.
We are not responsible for:
- Third-party content
- External privacy practices
- External website security
Users should review the privacy policies of any external websites visited.
Children’s Privacy
Our services are intended for educational and professional use.
We do not knowingly collect personal information from children without appropriate consent where required.
Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on this page with a revised update date.
Contact
For questions regarding this Privacy Policy or your personal data, please contact:
Trade Skills Hub Academy
Email: support@tradeskillshubacademy.com
Complaints
If you are unhappy with how your information has been handled, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
ICO Website
